icmi2017The International Customer Management Institute (ICMI), an industry leader for more than 30 years, today announced a robust new program for its 2017 Contact Center Expo & Conference.

As the number one event for contact center professionals, the 2017 Contact Center Expo & Conference will help professionals discover best practices for their contact centers and new ways to deliver world-class customer service in this complex and ever-changing world set with progressing expectations.

The ICMI Contact Center Expo & Conference takes play May 22-25 in Orlando, FL. For more information and to take advantage of early bird pricing, please visit: ICMI.com/CCExpo  Read more

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