The International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals, today announces its Keynote lineup for the 2016 Contact Center Demo & Conference. This year’s five keynote presentations will provide attendees with a wide range of insights from a group of speakers specifically chosen based on their dynamic backgrounds and unique experiences. For more information and to register, visit: icmi.com/Contact-Center-Demo-Conference/Pricing/Passes-and-Pricing

The 2016 Contact Center Demo & Conference will take place October 25-27 in Dallas, TX.    Read more