Aegis Positioned as a High Performer in the HFS Research Blueprint on Contact Centre Operations


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Aegis today announced that it has been positioned as a High Performer in HFS Research’s Contact Centre Operations Blueprint report 2016. HFS Research positioned Aegis in the Blueprint report based on a bi-dimensional matrix, evaluating innovation and execution. Aegis has been named as High Performer in the HFS Research’s Contact Centre Blueprint report for executing multi-channel strategy, while building omnichannel and social contact center thought leadership. Read more

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