Virtual Call Center has launched a new mobile application to support business calls for sales and customer relations staff, the company said. This app supports documenting, tracking, advancing and following up business calls in turn making sales and customer relations more effective and productive.
The key to the new app, as in the case of VCC Pay, VCC´s phone-based bank card payment system, is secure data handling. The mobile app does not store any data whatsoever related to calls labelled “private”. Call details from the data base can be further filtered and exported, and the system is able to create a list of scheduled calls and their call times. The call can subsequently be launched directly from any mobile device´s screen when the reminder shows up. Read more