Apple launches support page on Twitter, instantly gets 50k followers

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Apple Inc launched a new Twitter account on Thursday dedicated to customer support, a move that expanded the company’s social media presence and prompted immediate reaction from users complaining about their devices. The Cupertino, Calif.-based maker of phones, computers and watches said in a tweet under the handle @applesupport that it would provide tips and tricks to users online. The new account prompted immediate cheers on Twitter. One fan was Jack Dorsey (@jack), chief executive of the social media platform. “A HUGE welcome to @AppleSupport! Now using Twitter to provide customer support through tweets and DMs!”  Read more

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