Alliance Sets Industry Standard with Eleventh Consecutive BenchmarkPortal ‘Center of Excellence’ Certification for its Customer Care Centers


Alliance Data Systems Corporation’s business (, a premier provider of branded private label, co-brand and commercial credit programs, has achieved the “Center of Excellence” certification by BenchmarkPortal for the eleventh consecutive time; more than any other company in the Financial Services/Credit industry.

Reserved for the top 10 percent of all customer care centers surveyed by BenchmarkPortal, the “Center of Excellence” designation is based on best-practice metrics for quality, cost, efficiency, effectiveness and superior overall performance.  Read more

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