Dubai Health Authority call centre now functional round-the-clock

calldubaimetroAl Rahoomi said: “We have extended our working hours from March this month and the main reason to improve customer satisfaction and help address customer queries. Customers can call us regarding any of their queries with regard to DHA services including licensing and regulation, medical fitness, hospitals and health centres etc. Our call centre agents speak five languages: Arabic, English, Urdu, Farsi and French and in 2015, the DHA call centre received 225, 543 calls, which is a significantly high number.”  Read more

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