Diane Clancy is retired. She spends her free time volunteering at the Northeastern Association for the Blind at Albany (NABA). “Thank you so much for your help and you have a great day,” Clancy said into her headset. In between bites of her food, she’ll tell you she uses buses to get around and doesn’t really like it.  “I haven’t been able to drive for many, many, many years,” she said.  Read more