llamadasbizarrasThe unusual queries to the service hubs have been revealed by the Local Government Association. One caller asked for advice on what to do if you eat an out-of-date pork pie, while Nottinghamshire County Council was offered a cat by a resident who claimed it was a nuisance. While the majority of calls to the centres, which handle more than 50 million queries are year, are about council tax and parking, some leave staff scratching their heads.  Read more

CCN Digital; online magazine dedicated to the contact center industry & BPO - Callcenternews! Digital is a specialized magazine dedicated to contact centers world
CCN Digital; online magazine dedicated to the contact center industry & BPO – Callcenternews! Digital is a specialized magazine dedicated to contact centers world

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