Porting customers should still get quality customer service – says OUR

Celulares-portabilidad-numerica1Phone customers should expect no less from their utility service providers in the quality of customer service and complaints handling when porting their numbers, says the Office of Utilities Regulation (OUR). The advice comes as Local Number Portability (LNP) became effective today. LNP allows phone customers to switch from one mobile service provider to another and from one landline or fixed service provider to another within Jamaica, and keep their phone numbers. Read more

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