fotofranciscogrilloWe talked with the Francisco Grillo Arciniega, President of APECCO (Peruvian Association of contact centers), about the challenges and opportunities that will have companies in the sector that brings the entity this year. In addition, Grillo shared his vision about the impact of the local economic situation, the strategies to take advantage of the economic Peruvian scenario, the 6 strategic pillars of APECCO and all the enthusiasm for the growth and expansion which projects the Association 2015.  Read more